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HAYATI Healthcare Patient FAQs

12. What if my Doctor / Dentist do not use your plan?
If your doctor / dentist are not currently signed up with our program, you can submit their details via our 'Refer a Physician' section of our website. Should your doctor / dentist decide not to register with our program, you will need to select another doctor / dentist registered within our HAYATI network. Please keep in mind that selecting the right physician to perform your healthcare procedure is the most critical step in ensuring your satisfaction with the results. HAYATI Healthcare Financing ™ strongly recommends that you carefully evaluate your doctor / dentist's credentials before moving forward. HAYATI Healthcare Financing ™ has not pre-screened the physicians registered for your particular healthcare needs.
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13. What if I don't know who my Doctor / Dentist is yet?

You can get pre-approved for a HAYATI Healthcare Financing ™ loan if you do not know who your doctor / dentist is yet. All you have to do is specify the healthcare specialty you're interested in using HAYATI for, and you can get started on your online application. Once you have chosen your doctor / dentist we can then continue processing your patient financing loan.
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14. I have an existing HAYATI Healthcare Financing ™ loan; can I be approved for more financing?
Yes, please reapply through our website to see if you can be approved for additional healthcare funding.
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15. Is my loan paid to me or my Doctor / Dentist?

Your loan is paid directly to your Doctor / Dentist.
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16. When should I apply for my loan?
You can apply anytime after you have decided to move forward with your medical or dental procedure. Your loan is valid for a maximum of 90 days. Schedule your treatment within that timeframe. After 90 days, you will need to reapply.
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17. Can I pay a portion of my healthcare fee and finance the rest?
Yes, you can finance the rest of your medical or dental fee as long as your financing requirement amounts to a minimum of AED 13,000.
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18. How long does it take to receive a response to my application?
Pre-Approval decisions are typically made instantly online. Final approval will be issued within 48 hours of the relevant documentation being received for review. For the rare exceptions where a little more time may be needed, applicants receive communication and feedback on any additional requirements and will receive a decision within a matter of days.
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19. Who is eligible to apply?
Any adult having an elective healthcare or dental procedure may apply. Parents or guardians of patients under the age of 21 are also eligible to apply. Approval is based on information from your credit application and past credit history. This includes information from the primary applicant as well as any co-applicant.
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20. If I apply and I am accepted, am I committed to your payment plan?
Absolutely not! There is no obligation associated with filling out an application. Once approved, you decide whether HAYATI Healthcare Financing ™ is right for you.
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21. Do I need any special software to use HAYATI?
No special software is required. All that is needed is a computer with access to the Internet and email plus Adobe Reader which is typically installed on most computers. You just need to check that you have a recent version meaning Adobe 6.0 or higher. If you have an earlier version, you can upgrade with an easy and free download from www.adobe.com. It's usually a 5 minute process only.
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22. What if I need to finance other procedures for my children or myself?
You can finance more than one procedure at a time, combining them so you have one convenient monthly payment.
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23. I had a credit problem a few years back. Can I qualify for this program?
There are a variety of plans available for families with challenging credit histories. Our credit guidelines are designed to approve as many applications as possible.
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24. Where can I use HAYATI Healthcare Financing ™?

You can use our financing service at any clinic, hospital or dental practice that is part of the HAYATI network. These facilities typically cover the following types of medical specialties; Cosmetic and Plastic, Dermatology, Ophthalmology including LASIK, Dental, Maternity and Fertility.
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